We value your feedback

At Fortius Clinic we are committed to providing you with the highest level of service and care in a way that suits you as an individual. In order to make sure that we do this, we regularly review our services to see where and how we can make improvements. Your feedback makes a vital contribution to this.

If you have a complaint, compliment you can be sure we will give it our full attention. You can find out about our full complaints procedure here.

If you have recently visited our surgical centre, we are keen to hear your opinions about your experience to help us continually improve the service we provide.

 

Surgical experience

 

You can provide feedback via our website using our online questionnaire at the bottom of this page. This should take 5-10 minutes to complete, you have the option to submit completely anonymously by leaving out identifiable information however, if you do want to be contacted with a response contact details are required.

Alternatively, you can email comments to feedback@fortiusclinic.com, leave a review and rating of your experience with Fortius Clinic on Google, or if you would prefer to post, the relevant address is as follows:

Quality Manager
Fortius Clinic
17 Fitzhardinge Street
London W1H 6EQ

All responses are confidential and data will be handled in line with GDPR regulations, read more at our privacy policy.

Surgical Satisfaction Questionnaire

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Using our dedicated payment page is a safe and quick way to settle your invoice and will not save your card details on our system. Please contact the Fortius Billing Team on billing@fortiusclinic.com if you have any queries.

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Thank you for your payment. We will allocate the payment against your invoice within the next day. If you need a receipt, or have any queries, please don’t hesitate to contact us via email at billing@fortiusclinic.com

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