Making a Payment
We want managing the cost of your care to be as straightforward as possible. You can pay an invoice securely online, use the personalised Express Pay link sent to you or contact our billing team if you need help.
A simple and secure way to pay
How payment works at Fortius
We will explain the costs of your care and when payment is required as part of your appointment or treatment booking.
If you are paying for yourself, payment may be required before your appointment, scan, treatment or surgery. Please follow the payment instructions provided in your booking confirmation or invoice.
If you are using private medical insurance, please confirm your cover with your insurer before treatment and provide your policy details and authorisation number. You may need to pay any excess, shortfall or charges not covered by your policy.
Have an outstanding invoice?
Use our online payment portal to request a secure link and pay your Fortius invoice.
Simply enter your invoice number, if it matches our records, an Express Pay link will be sent to the email address and mobile number associated with your invoice within minutes.
What happens after you pay?
Once your online payment has been completed, we will allocate it to your invoice within one working day.
If you need a receipt or have any questions about your payment, our billing team will be happy to help.
Questions about your invoice?
We understand that you may have questions about an invoice, charge or payment. Please contact our billing team and we will help you understand what you need to do.
Call: 02031952442
Opening hours: Monday to Friday, 9am–5pm
Email: billing@fortiusclinic.com