Your safety is our priority. We have enhanced protective measures in place to protect you.

Patient safety

We acknowledge that COVID-19 restrictions are easing nationally, however we still take safety very seriously and as a healthcare provider we are continuing to ask patients and staff to wear masks when visiting our sites and using handgel.

We want to assure you we are doing everything possible to keep our patients and staff safe. We are rated 'Outstanding' by the CQC, in particular for our safety in patient care, and never has this been more important. We have robust and stringent safety procedures in place. We have UKAS accreditation ISO15189 for our COVID-19 testing.  

  • Outpatient consultations and diagnostic scans at our three centres in the City, Marylebone & Wimbledon
  • Surgical treatments at our dedicated surgical centre
  • Face to face and virtual consultations
  • Fast access to diagnosis and treatment
  • Designated low risk COVID-19 facility 
  • Stringent protective and testing measures in place

Keeping you safe

 Registration and arrival

  • All patients are pre-screened prior to attending any of our sites
  • On arrival all patients and visitors have their temperature checked and are asked to wear a face mask for the duration of their time with us 

Social distancing

  • Waiting areas across all sites have been rearranged for patient safety and to comply with social distancing guidelines
  • We are currently asking relatives and friends not to attend with patients unless there is a specific need

Enhanced measures in place

  • All staff and consultants will be wearing appropriate PPE 
  • We have a comprehensive testing regime for all patient-facing and clinical staff
  • Enhanced cleaning
  • Handwashing and hand sanitiser easily accessible for all visitors, staff and patients 
  • Virtual consultations available

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